Terms & Conditions

Last Updated: 28 November 2025

1. Acceptance of Terms

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Products & Descriptions

We strive to provide accurate product details, images, and prices. However, errors may occur. We reserve the right to:

  • Correct any errors or inaccuracies
  • Update product information without prior notice
  • Cancel orders with incorrect pricing
  • Modify or discontinue products at any time

3. Ordering & Payments

We accept the following payment methods:

  • Cash on Delivery (COD) - Pay when you receive your order
  • Mobile Money - MTN Mobile Money, Airtel Money
  • Bank Transfer - Direct bank deposits
  • Card Payments - Visa, Mastercard (coming soon)

Orders are confirmed only after payment verification (for non-COD payments).

4. Delivery

Delivery times vary depending on your location:

  • Kampala: 1-2 business days
  • Upcountry: 3-5 business days

Customers must provide accurate delivery information and be available at the agreed delivery times. Failed delivery attempts may incur additional charges.

5. Returns & Refunds

We accept returns if:

  • The item delivered is wrong or different from what was ordered
  • The item is damaged upon delivery
  • The item is defective or not working properly

Return Conditions:

  • Item must be in original condition with all packaging
  • Report issues within 24-48 hours of delivery
  • Provide photos of damage/defect for verification
  • Refunds processed within 3-5 business days after inspection

6. Website Use

You agree not to misuse the website or attempt unauthorized access. Prohibited activities include:

  • Attempting to interfere with website functionality
  • Using automated systems (bots, scrapers) without permission
  • Uploading malicious code or content
  • Impersonating other users or providing false information

7. Intellectual Property

All content on this website, including logos, images, text, and product descriptions, is the property of Thynk Auto Parts and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Thynk Auto Parts shall not be liable for:

  • Delivery delays caused by circumstances beyond our control
  • Supplier-driven changes in product availability or specifications
  • Losses resulting from improper installation or misuse of products
  • Indirect or consequential damages arising from product use

9. Termination of Use

We reserve the right to terminate or suspend access to our services for violations of these terms, including but not limited to fraudulent activities, abusive behavior, or non-payment.

10. Governing Law

These terms are governed by the laws of the Republic of Uganda. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Uganda.

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